Privacy Policy

This privacy policy tells you about the information we collect from you when you use ourwebsite. In collecting this information, we are acting as a Responsible Party and, by law,we are required to provide you with information about us, about why and how we useyour data, and about the rights you have over your data.

Who is Slap. & what are we all about?

We are Slap. As the premier subscription-based tax return service in the region, we've blended simplicity, automation, and affordability to craft a service that takes the dread out of tax season.

You can contact us by post at the above address, by email at hello@slap.co.za.

Slap. is committed to safeguarding the privacy of visitors to our website. Please read the following privacy policy to understand how your information will be treated. This policy may vary from time to time so please check it regularly.

By accessing, browsing or otherwise using the Website you confirm that you have readand understood this Privacy Policy.

We do update this Policy from time to time so please do review this Policy regularly.

When you use our website -

What types of personal information do we process?

When you sign up via our website, we ask you for certain information.

The types of personal information that we may process includes information necessary for delivering the services and the categories of personal information defined in POPI.
This may include inter alia:

  • Your name;
  • Your surname;
  • Your identity or passport numbers;
  • Your email address;
  • Your physical addresses;
  • Your postal address;
  • Your contact information;
  • Your information relating to your occupation;
  • Your tax certificate and related documents;
  • The pages of the website viewed by you.

We will limit the types of personal information we process to only that to which youconsent and which is necessary for our services.

When will we process your personal information?

Personal information may be processed when:

  • You complete the relevant application form on our website to subscribe or register; and / or
  • You browse the website.

You acknowledge that all personal information processed by us may be stored by usand used for any of the purposes listed below.

How do we use your personal information?

We will only use the information you provide to us on these sections of the website inorder to process the relevant application or registration form.

Sharing of your personal information

You consent that we may disclose your personal information to firm approved third partyproviders where necessary. You agree that once your information has been de-identified, i.e.: delete any information that identifies you, personal information may be shared under the following circumstances:

  • To our agents, advisers, service providers and suppliers (our SEO agency, creative, brand, digital and media agencies, Microsoft, Google and other research agents);
  • To monitor web traffic: web servers serving the website automatically collect information about pages you visit. This information is used for internal review, to tailor information to individual visitors and for traffic audits;
  • For statistics purposes: we may perform statistical analyses in order to measure interest in the various areas of the website (for product development purposes);and
  • To government and law enforcement agencies, where the law requires that we disclose your personal information to a party, and where we have reason to believe that a disclosure of personal information is necessary to identify, contactor bring legal action against a party who may be in breach of the Privacy Policy or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities.

Use of cookies

Cookies are pieces of information a website transfers to a user’s hard drive for record-keeping purposes. Cookies make surfing the web easier for you by saving your preferences and tracking your online habits, traffic patterns, and making sure you do not see the same advertisement too often. The use of cookies is an industry standard. We may place a cookie on your browser to store and sometimes track information about you.

While most browsers are initially set up to accept cookies, you can reset your browser to refuse all cookies or indicate when a cookie is being sent. Please note that some parts of the website will not function properly if you refuse cookies.

When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better. Some of the cookies we use are strictly necessary for our website to function, and we do not ask for your consent to place these on your computer. These cookies are shown below.

COOKIE NAME
PURPOSE
FURTHER INFORMATION
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
Table 1: Cookies (strictly necessary)

However, for those cookies that are useful but not strictly necessary we will always askfor your consent before placing them. These are:

COOKIE NAME
PURPOSE
FURTHER INFORMATION
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
Table 1: Cookies (strictly necessary)

However, for those cookies that are useful but not strictly necessary we will always askfor your consent before placing them. These are:

COOKIE NAME
PURPOSE
FURTHER INFORMATION
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
Table 2: Cookies (ask for consent)

As well as the cookies we use, various third parties also place them on your computer,again with your consent. These are shown below:

COOKIE NAME
PURPOSE
FURTHER INFORMATION
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
COOKIE NAME
Table 2: Cookies (ask for consent)

Your rights as a data subject

COOKIE NAME
COOKIE NAME
Right to be informed about what we do with your information
This Privacy Policy and any details provided when we capture your personal information will keep you informed about how we will use this information.
Right to access your information
You can request access to the personal information we hold about you. Inmost cases, this is free of charge.
Right to correct your information
If you believe that the personal information we hold about you may be incorrect, then the easiest way to correct this is through updating your profile in the Platform. If you don’t want to do it this way or don’t have a project, you can ask for us to update your information.
Right to object to, or restrict, SovTech using your information
In certain circumstances (including where we use legitimate interests as set out below) you can ask us to stop processing your information or ask for usto limit the ways in which we process this information. However we can refuse a request in some cases – we will provide you with information explaining why we have refused your request if we do this.
Right to delete your personal information
Some people call this the “right to be forgotten”. Unless we have a reason for keeping your personal information (for example, where we need this to provide a service to you or deal with an ongoing complaint), you can request for us to stop holding your personal information. If we need to hold on to your information we will tell you why we need to do this when we respond.
Right to stop direct marketing messages
You can do this easily through unsubscribing at the bottom of our emails, contacting us (see the contact section below).
Right to portability of your information
You can ask us to move, transfer or copy your information so that you can use this information in a different service. To the extent we are able to do so, we will make this information available to you in a commonly used format so that you can transfer this to another service.

To submit a request regarding your personal information by email please use the contact information provided above.

How we safeguard your information

Personal information of data subjects in Slap’s possession is safeguarded against unauthorised access and use, disclosure, alteration, damage and/or loss, by the deployment of reasonably practicable organisational and technological safeguards.Slap. also takes reasonable steps to ensure the integrity, accuracy and updating of personal information held by it. Slap has implemented adequate access control, encryption, governance practices, and other best practices to protect personal data.

We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your personal information is secure

Your right to complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Information Regulator via their website at https://www.justice.gov.za/inforeg/ or write to them at:
‍
The Information Regulator (South Africa)

JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
P.O Box 31533, Braamfontein, Johannesburg, 2017

Complaints email: complaints.IR@justice.gov.za

General enquiries email: inforeg@justice.gov.za

Updates to this privacy policy

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal information evolves. If we want to make use of your personal information in a way that we have not previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.

We will update the version number and date of this document each time it is changed.